Shirley

Customer Success Lead
As the Customer Success Lead at Always Keep Progressing, I am deeply committed to guiding families through a seamless onboarding experience, ensuring that every child receives the care and support they deserve. My role goes beyond streamlining processes—I strive to ease the journey for parents, removing administrative burdens so they can focus on their child's progress. With empathy at the heart of my work, my goal is to create a truly transformative experience, where every therapy session brings not just development, but hope, relief, and a brighter future for each child and their family.